Frequently Asked Questions

This Agreement was last modified on 27/5/2020

Shipping Information

What Shipping Methods Are Available?

We deliver to all and any postal address around India. Courier companies do not deliver to P.O.Box address, so we request you to provide a full street address with pin code/zip code. Our courier agents are DTDC / BLUEDART / Delhivery / Ecom Express etc

How Long Will it Take To Get My Package?

We aim to dispatch all orders within 4-5 working days. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. However, we are not responsible for any delays caused by destination customs clearance processes. Once your order has been dispatched, you will receive an email confirmation of your shipping details and a tracking number from our end.

How Do I Track My Order?

If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS. If you are not registered, please contact us with the order number.

Do I Need A Account To Place Order?

No, You don’t have to create an account to place orders. But, it’s always recommended to register with us via email and contact no. So, it can become easier for us to contact you in case of an inquiry at the time of delivery.

Short Questions

Can I return my order?

Yes, you can return the order. However, there are conditions and steps to follow before the returns process initiate. Please refer the refund and return policy page for more detail.

What Are The Delivery Charges For Orders?

We offer free delivery within India.

What is your shipping policy?

We have a customer-friendly shipping policy so that you can utilize maximum benefits while shopping with us. Please do refer to our shipping policy for more detail.

Can I add new items to my existing order?

Unfortunately, it is not possible to combine orders or add items to an existing order. You can add the purchase note while fulfilling the shipping details. So, we can proceed on your behalf. Note: There is no guarantee about orders to be delivered together.

How Should I to Contact if I Have Any Queries?

You can reach us via Contact us form. Please mention your issue or message in detail.

Does Offer Cash on Delivery (COD)?

Cash On Delivery is available only within India. Please check the availability of the COD service with Pincode.

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